Privacy Policy

Effective Date: June 17, 2025

Buy Simu ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you use the Buy Simu mobile application (the "App").

1. Information We Collect

We may collect the following types of information:

Account Information: Account number, password, and device information used to log into the App.
Loan Information: Details related to your asset finance loan, including payment status, due dates, and balances.
Contact Details: Information you provide when contacting our support team or submitting inquiries.
Usage Data: Analytics data about how you use the App (e.g., screens visited, session duration).

2. How We Use Your Information

We use the collected data for the following purposes:

To authenticate users and provide secure access to loan accounts
To display up-to-date loan balances and repayment history
To allow users to communicate with our support team
To improve app functionality and user experience
To allow merchants and potential customers to access the loan calculator and request assistance

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers who assist us in delivering services, subject to strict confidentiality agreements.

4. Data Security

We take the security of your data seriously and use industry-standard measures to protect your personal information from unauthorized access or disclosure.

5. Your Choices

You can choose not to provide certain information, but this may limit your ability to use some features of the App. You may also contact us to request access to, correction, or deletion of your personal data.

6. Children's Privacy

The Buy Simu App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: help@buysimutech.co.ke
Phone: +254 706 444 333